ERMA - Virginia 811 1.3.2

The Excavator Response Management Application (ERMA) by Virginia 811 serves as a noteworthy digital platform aimed at enhancing the management of Positive Responses submitted by locators. This application significantly improves the efficiency of excavators' interactions with locators through the Positive Response System, offering an intuitive interface for reviewing Locate Requests and associated responses.

• Effortless Code 60 Management: ERMA eliminates the complexities of handling Code 60 requests via email, allowing excavators to respond directly within the application. This functionality enables swift and efficient management, facilitating collaboration among field contacts who can accept or decline Code 60s regardless of their involvement in the original Locate Request. The application also includes a feature to automatically decline Code 60 requests received after 6:00 PM prior to the 7:00 AM deadline, further streamlining this process.
• Key Features:
  • Streamlined Code 60 Requests: Responding within the app eliminates the necessity of email monitoring, ensuring timely action through customizable notifications for Code 60 use on Locate Requests.
  • Field Contact Access: The ability to grant access to field contacts empowers them to manage Code 60s, promoting effective coordination and project oversight.
  • Administrator Access: Administrators can oversee Locate Requests without being directly associated with them, receiving permission from those managing requests to monitor their statuses.
  • Real-time Notifications: Instant notifications for new Code 60 requests and updates keep users informed, preventing potential delays in communication.
  • Secure and Reliable: With a strong focus on data security and confidentiality, ERMA provides a reliable environment for managing excavation projects.
  • Launch LETS: Users can access LETS functionalities within the application for enhanced project management.
  • Review Enhanced Positive Response: The app allows users to evaluate enhanced positive responses directly.
  • Update and Remark Tickets: Excavators can update and comment on existing tickets before they expire. Administrators also gain visibility into both Remark and Update tickets within their organizations.

Overall, ERMA offers an effective solution for excavators ranging from industry professionals to homeowners overseeing their own excavation projects. Its features promote efficient management of Code 60 requests and tracking of Positive Responses, marking it as a valuable tool in excavation project oversight.